I have already tried to reset the right side and both sides, but it isn’t working. It says the bluetooth can connect and the battery can recharge. However,the sound of right side just gone.
I’m having major stuttering with my Bluetooth headphones on my PC. The setup is:
-
Windows 10 Home
-
Intel i7-3770
-
Intel 7 Series/C216 chipset
-
BARROT Bluetooth Adapter
-
Bluetooth headphones using Stereo mode only
-
Only one audio playback device is selected
So far I’ve tried troubleshooting the USB/audio side:
-
Updated my audio drivers
-
Confirmed I’m only using the headphones’ Stereo playback mode
-
Disabled USB Selective Suspend
-
Disabled USB device power-saving options where available
-
Checked the USB 3.0 Root Hub driver
-
Checked the USB xHCI controller driver
-
Installed the Intel Ivy Bridge chipset INF package
Current USB drivers:
USB Root Hub (USB 3.0)
-
10.0.19041.6456 -
usbhub3.inf
USB xHCI Compliant Host Controller
-
10. 0. 19041. 5794 -
usbxhci.inf
My actual USB controller is the Intel 7 Series/C216 xHCI controller at PCI bus 0, device 20, function 0.
I also checked the Barrot adapter itself:
BARROT Bluetooth Adapter
-
Hardware ID:
USB\VID_33FA&PID_0001 -
Driver:
21. 46. 39. 174 -
Driver date: May 13, 2024
-
INF:
oem21.inf
I checked Microsoft Update Catalog for the Barrot hardware ID and the current 21. 46. 39. 174 driver appears to be the latest matching driver available there. I also found the Intel chipset package, but its PantherPointSystem.inf entry for the xHCI controller uses Needs_NO_DRV, so it does not actually replace the Windows usbxhci.inf driver.
At this point I’m still getting significant Bluetooth audio stuttering.
I'm basically at my wits end here I have no idea what the issue can be.