Help centre
How Memo works
Short answers to the questions we get most. If yours is not here, e-mail [email protected].
Getting started
- Your first memoRecord, pick an engine, and see what Memo gives you back.
Engines and privacy
- Which iPhones and languages support On-device AI?Apple Intelligence iPhones, the languages Apple supports, and what Memo offers elsewhere.
- Does my audio leave my phone?What stays on the iPhone with On-device AI, and what is uploaded with Cloud AI.
Recording and import
- How to record a phone call and get a transcriptUse iPhone's built-in call recording, then share the recording to Memo.
- Import an audio file into MemoShare MP3, M4A or WAV files to Memo from Voice Memos, Files or any other app.
- "No speech was detected" and other recording problemsWhat to do when a memo comes back empty, cuts off or sounds too quiet.
Memo Pro
- Free limits, Memo Pro, cancelling and restoringWhat the free tier includes, what Memo Pro lifts, and how Apple handles billing.
Your data
- Export a memoCopy, share, print, save as PDF or keep the audio file.
- Delete memos and your accountRemove a single memo, or your whole account with its memos and audio files.