Introduction
This Privacy Policy has been updated on September 9, 2026
MATRYOSHKA GAMES PRIVACY POLICY
WE RESPECT YOUR PRIVACY
If you have any privacy related concerns, please contact us at: [email protected]
MATRYOSHKA GAMES (CY) LTD is a company registered in Cyprus, with registration number HE
408160 and address at this date at Arch. Makariou III, 1, MITSI BUILDING 3, 6th floor, Office 611, 1065,
Nicosia, Cyprus (“MATRYOSHKA”, “We”, “Us”), which offers entertaining mobile applications (“App(s)”).
This privacy statement describes how MATRYOSHKA GAMES collects and uses the information and/or
data (the terms are used interchangeably) you provide. It also describes the choices available to you
regarding our use of your information and how you can access the information. We respect your privacy
and we take protecting it seriously.
Reading this Privacy Policy is important, so we hope you will give it time and attention.
This Policy applies to the following people:
visitors to the websites (“Visitor”, “you”, “your”, “yours”) (including those submitting a job
application).
people who use the Games (For the purposes of this policy, we define the term “User”, “you”,
“your”, “yours” as a person who has concluded the installation of any App(s) provided by
MATRYOSHKA GAMES).
people who make complaints to us by email.
In this Policy we refer to the Sites, the App(s) and the Ancillary Services together as the “Services”.
MATRYOSHKA GAMES does not sell your personal information to third parties. A “sale” of Personal
Information under the CCPA is defined broadly to include the “selling, renting, releasing, disclosing,
disseminating, making available, transferring, or otherwise communicating orally, in writing, or by
electronic or other means” the Personal Information of a Consumer to another business or third party “for
monetary or other valuable consideration.” If we decide to sell our App(s) (our business), we will inform
you about this, so you can forbid us to transfer your personal data together with our business. If so, we
will delete your data from the databases prior to a business transfer.
We adhere to the following principles in order to protect your privacy:
principle of purposefulness - we process personal data fairly and in a transparent manner only for
the achievement of determined and lawful objectives, and they shall not be processed in a manner
not conforming to the objectives of data processing;
principle of minimalism - we collect personal data only to the extent necessary for the achievement
of determined purposes and do not keep personal data if it is no longer needed;
principle of restricted use - we use personal data for other purposes only with the consent of the
data subject or with the permission of a competent authority;
principle of data quality - personal data shall be up-to-date, complete and necessary for the
achievement of the purpose of data processing;
principle of security - security measures shall be applied in order to protect personal data from
unauthorized or unlawful processing and against accidental loss, destruction or damage, using
appropriate technical and organizational measures;
principle of individual participation - the person shall be notified of data collected concerning him or
her, the person shall be granted access to the data concerning him or her and the person has the
right to demand the correction of inaccurate or misleading data.
1. DEFINITIONS
“Analytical data” means any data that is derived from the data mentioned herein that is used for
internal analytics purposes via Our analytic system (e.g., for statistical analysis, marketing,
enhancing the in-game experience, enhancing the Games, the Services, etc.).
Analytical data may as well include the following data: separate ID of the User in Analytical data,
User ID in BrainCloud service by bitHeads Inc., Apps language, Paying information (whether the
User spent any money while using the Apps), Platform information (where the Apps were installed),
Store information (via which the Apps were installed), Session ID, Start version of the Apps,
Version of the Apps, First Seen (time and date of the first launch of the Apps), Last Seen (time and
date of the last in-App action of the User), Total Spent (the amount that was spent by the User
within the Apps in USD), total amount of all Purchases made by the User, Client Event Time, Client
Upload Time, Server Upload Time, Server Received Time.
Analytical data is generated by Us. We securely store Analytical data for the above-mentioned
internal purposes without sharing it with any third party.
“Device information” means data about your device from which you use our Games and/or Sites
that may include: your IP address and unique mobile device identification numbers (e.g., your
device ID, advertising ID), device family, device type, RAM information, CPU information,
Designated Market Area information, Operating system;
“Games” means Our Apps including “Rescue Dash”, “Tribe Dash”, “Farming Fever”, “Cooking Live”,
“Idle Mars Colony”, “Mega Farm”, “Royal Cooking”, “We Are Cooking”, “Hidden Mystery Files”;
“Location information” means data about your location, namely broad location data (e.g. country,
region or city-level location);
“Sites” means Our websites, including https://matryoshka.com/ and any other MATRYOSHKA
GAMES sites on which this Policy is posted;
“User information” means data that we collect about you (such as your nickname, profile picture)
that we receive if you link a third-party tool with the Service (for example, Facebook, Google Play),
data about your age or other data provided by you regarding yourself.
2. PERSONAL DATA THAT WE COLLECT AND PROCESS
We may source, use and otherwise process your personal data in different ways. In all cases we are
committed to protecting your personal data.
We may use the information collected from you for a variety of purposes, primarily, relating to providing
our Services and information about our Services. We may also use the information for such other
purposes as otherwise allowed by law. For example, we (or a supplier or our affiliate company acting on
our behalf and only under our instructions) may use your personal information, including personally
identifiable information, for such purposes, including but not limited to the purpose examples listed below.
2.1. VISITORS TO THE SITES
The Website is essentially a brochure for MATRYOSHKA's business, its Apps and opportunities to work
with and for MATRYOSHKA GAMES. The Website collects personal data from you for the following
purposes and on the following legal bases:
Categories of Personal
Data
Purpose examples
Legal basis
Email;
Any other data that you
submit in connection with
a contact request
To collect this information because
you choose whether to contact us
or not and can choose how much
personal data to provide to us in
doing so
Legitimate interest in provision of
the most detailed information
regarding Our business, Apps and
opportunities to work with and for
MATRYOSHKA GAMES
Your data in CV;
Any other data that you
submit in connection with
a job request
To be able to receive your requests
via the recruitment enquiries
section and reply to them
Legitimate interest in assessing
you as a potential candidate
Information about the candidate is stored indefinitely, until we receive a written notification with the
requirement to delete the information;
Source of the above-mentioned personal data: we collect it directly from you.
2.2. USERS
We may collect the following categories of personal data relating to our Users for the purposes and on the
legal basis mentioned below:
Categories of Personal
Data
Purpose examples
Legal basis
Data about your progress of
the game, using your
connected social networks,
if you link a third-party tool
with the Service (for
example, Facebook,
Google Play)
To provide you with the access
to the Apps;
To track and analyze your
in-game experience in order to
improve Our Services and
Games.
Legitimate interest in statistical
analysis of the use of our Apps
and Services
Data about in-app
purchases that you make in
any App(s) provided by
MATRYOSHKA GAMES
(details of orders, amount
spent, date, time, used
vouchers or offers)
To track purchases and usage
information;
To prevent cheating, crime or
fraud;
To obtain statistical data.
Legitimate interest in preventing
fraud and other illegal actions,
research and statistical analysis.
Data from platforms that the
games run on
To verify payments;
To prevent cheating, crime or
fraud.
Legitimate interest in preventing
fraud and other illegal actions
Device information
To monitor the Services,
including the Website, App(s)
and operation thereof;
To prevent cheating, crime or
fraud.
Legitimate interest in preventing
fraud and other illegal actions
Location information
For marketing and promotion of
our Services or related products;
To obtain statistical data.
Legitimate interest in marketing
and statistical analysis
User information
To provide the tech support;
To obtain statistical data on the
target audience of the App(s).
Legitimate interest in provision of
User support, research and
statistical analysis.
Other data that you choose
to provide to us
For analytics, tech support or other
purposes depending on the
provided data
Consent
Source of the above-mentioned personal data: we collect it directly from you and from Our
partners;
We also process Analytical data based on the combination of the collected data. Source of the
Analytical data: it is generated by Us.
2.3. PEOPLE WHO CONTACT OR MAKE COMPLAINTS TO MATRYOSHKA GAMES BY EMAIL
We may collect personal data from you for the following purposes and on the following legal bases:
Categories of Personal
Data
Purpose examples
Legal basis
Email;
Any other relevant data
that you submit in
connection with a
complaint, including data
of other individuals
identified therein.
To analyze and respond to your
complaint
Legitimate interest in processing a
complaint
We shall retain information in relation to a complaint for a maximum of six (6) years after its
closure, in a secure environment and access to it will be restricted on a ‘need to know’ basis;
The items of personal data collected are not of a nature whereby your rights and freedoms as a
data subject are outweighed by such data collection;
Source of the above-mentioned personal data: we collect it directly from you.
3. USE OF COLLECTED PERSONAL DATA
Based on your consent and our legitimate interest to fulfill our obligation for providing you with Apps,
replying to your requests, enhancing your experience and Our Services and Games, we may use any of
the collected Personal data in order and in relation to:
contacting you (for example as part of customer service or to send you updates about our
Services) or receiving requests from you (for example as part of Our User support);
managing your account and improving your experience when you use our Services;
marketing and promotion of our Services or related products, including third-party products which
are related to our Services (if you do not want us to use your data in this way, please let us know
by contacting us at: [email protected]);
creating reports, analysis or similar services for use by us for the purposes of research or business
intelligence, for example to track potential problems or trends with our Services;
delivering relevant advertising to you and measuring and analyzing the effectiveness of advertising,
including advertising of third parties placed within the Services;
resolving disputes or issues;
tracking purchases and usage information;
enforcing the legal terms governing your use of our Services; and
any other purpose as we determine, in our sole discretion, to be necessary or required to ensure
the safety and/or integrity of our users, employees, third parties, public, and/or our Services, or to
comply with requirements of any applicable law.
4. COMPLIANCE WITH GENERAL DATA PROTECTION REGULATION (GDPR), CALIFORNIA
CONSUMER PRIVACY ACT (CCPA) AND BRAZIL'S GENERAL DATA PROTECTION LAW
(LGPD, LEI GERAL DE PROTEÇÃO DE DADOS)
4.1. If you are located in the European Economic Area (EEA) privacy rights are granted and
all processing of Personal Data is performed in accordance with regulations and rules
following the Regulation (EU) 2016/679 of the European Parliament and of the Council of
27 April 2016 on the protection of natural persons with regard to the processing of
Personal Data and on the free movement of such data, known as the General Data
Protection Regulation (“GDPR”).
4.2. If you are located in California, all processing of Personal Data is performed in
accordance with regulations and rules following the California Consumer Privacy Act,
Cal. Civ. Code § 1798.100 et seq. (“CCPA”).
4.3. If you are located in Brazil, all processing of Personal Data is performed in accordance
with regulations and rules following the Lei Geral de Proteção de Dados (“LGPD”).
4.4. The Children's Online Privacy Protection Act (“COPPA”) regulates online collection of
information from persons under the age of 13 (covered person). Covered persons are
required to obtain parental consent before providing personal information via the App(s).
If you are a parent of a COPPA covered person, you have the option to agree to the
collection and use of your COPPA covered person's information. You may revoke your
consent, review your COPPA covered person's personal information, ask to have it
deleted, and/or refuse to allow any further collection or use of your COPPA covered
person's information at any time by contacting us at [email protected].
5. DATA ACCESS, DATA CORRECTION, DATA DELETION, DATA PORTABILITY AND
WITHDRAWAL OF THE CONSENT
5.1. You can review, correct, update, delete or transfer your personally identifiable
information. For that, contact us directly at [email protected] or via the “Support”
button inside our games. We will acknowledge your request within seventy-two (72)
hours and handle it promptly and as required by law.
5.1.1. Right to access. You may contact us to get confirmation as to whether or not we
are processing your personal data. When we process your personal data, we will
inform You of what categories of personal data we process regarding You, the
processing purposes, the categories of recipients to whom personal data have
been or will be disclosed and the envisaged storage period or criteria to determine
that period.
5.1.2. Right to withdraw consent. In case our processing is based on consent granted,
You may withdraw the consent at any time by contacting us or by using the
functionalities of our Services. You can withdraw your consents at any time by
replying to the email with your withdrawal and your Personal Data will be deleted
in 48 hours. Withdrawing consent may lead to fewer possibilities to use our
Services.
5.1.3. Right to object. In case our processing is based on our legitimate interest to run,
maintain and develop our business, You have the right to object at any time to our
processing. We shall then no longer process your personal data unless for the
provision of our Services or if we demonstrate other compelling legitimate grounds
for our processing that override your interests, rights and freedoms or for legal
claims. Notwithstanding any consent granted beforehand for direct marketing
purposes, You have the right to prohibit us from using personal data for direct
marketing purposes, by contacting us or by using the functionalities of the
Services or unsubscribe possibilities in connection with our direct marketing
messages.
5.1.4. Right to restriction of the processing. You have the right to obtain from us
restriction of processing of your personal data, as foreseen by applicable data
protection law, e.g. to allow our verification of accuracy of personal data after your
contesting of accuracy or to prevent us from erasing personal data when personal
data are no longer necessary for the purposes but still required for your legal
claims or when our processing is unlawful. Restriction of processing may lead to
fewer possibilities to use our Services.
5.1.5. Right to data portability. You have the right to receive your personal data from us
in a structured, commonly used and machine-readable format and to
independently transmit those data to a third party, in case our processing is based
on your consent and carried out by automated means.
5.1.6. How to use these rights. To exercise any of the above-mentioned rights, You
should primarily use the functions offered by our Services. If such functions are
however not sufficient for exercising such rights, You shall send us a letter or
email to the address set out below under Contact, including the following
information: name, address, phone number, email address, and a copy of a valid
proof of identity. We may request additional information necessary to confirm your
identity. We may reject requests that are unreasonably repetitive, excessive or
manifestly unfounded.
5.2. You have the right to lodge a complaint with a supervisory authority if you think that we
violate your rights. You could contact The Data Protection Inspectorate in Cyprus via their
email [email protected].cy.
5.3. If you are from California and dissatisfied with how we have used your personal
information you could contact The California Department of Justice (Department) via their
website (https://www.oag.ca.gov/privacy/caloppa/complaint-form/privacy-notice).
5.4. If you are from Brazil, you can also file a complaint with Brazil's National Data Protection
Authority (ANPD) through its official channels.
6. STORING OF INFORMATION AND DELETION
6.1. We store your Information for as long as needed to provide you with our services unless
the specific time period for storing some of your Information is additionally defined herein.
We may store Information longer, but only in a way that it cannot be tracked back to you.
When Information is no longer needed, we delete it using reasonable measures to
protect the Information from unauthorized access or use.
6.2. We may store your Information both by using the services of Our partners (please see
Section 8 hereof) and by using Our own servers without sharing any of your data with
third parties. Among personal data that is stored solely by Us are Analytical data and
Device information.
6.3. We implement and maintain appropriate technical, security and organizational measures
to protect Personal Data against unauthorized or unlawful processing and use, and
against accidental loss, destruction, damage, theft or disclosure (please see Section 7
hereof for more details).
6.4. EU Territory. We store Personal Information as long as it is needed for the provision of
our services. Traffic information is erased or made anonymous when it is no longer
needed for the purpose of the transmission or, in the case of payable services, up to the
end of the period during which the bill may lawfully be challenged or payment pursued.
Direct marketing and provision of value-added services information (including traffic
information used for these purposes) is stored as long as the same is necessary for the
provision of these activities, or up to the time when a user opts out from such use in
accordance with this Privacy Policy. Other information is stored for as long as we
consider it to be necessary for the provision of our services. This Section shall not
prevent any technical storage or access to information for the sole purpose of carrying
out the transmission of a communication or as strictly necessary in order for us to provide
the service you requested.
6.5. As explained in the GDPR statement, we strive to anonymize the data when possible.
Our technical logs will be automatically deleted within one (1) month and backup logs
within two (2) months. If you decide to exercise your right to erasure we will also inform
our Providers to delete all your data.
6.6. US Territory. We will retain collected information for the period necessary to fulfill the
purposes outlined in this Privacy Policy unless a longer retention period is required or
permitted by applicable legislation.
6.7. Storing might be different depending on the territory of collecting the information and the
applicable legislation, but we always strive to store the information only as long as it is
needed for the purposes of providing, improving or personalizing our services.
6.8. We do not use our App(s) to knowingly solicit information from or market to children
under the age of 13. In the event that we learn that we have collected personal
information from a child under 13 years of age we will delete that information as quickly
as possible. If you believe that we might have any information from or about a child under
13 years of age please contact us at [email protected].
7. INFORMATION SECURITY
7.1. We care to ensure the security of personal data. We follow generally accepted industry
standards to protect the information submitted to us, both during transmission and once
we receive it. We maintain technical, physical, and administrative security measures to
provide reasonable protection for your Personal Data. When we or our contractors
process Your information, we also make sure that your information is protected from
unauthorized access, loss, manipulation, falsification, destruction or unauthorized
disclosure. This is done through appropriate administrative, technical and physical
measures.
7.2. There is no 100% secure method of transmission over the Internet or method of
electronic storage. Therefore, we cannot guarantee its absolute security.
7.3. We never process any kind of sensitive data and criminal offence data. Also we never
undertake profiling of personal data.
8. CONTRACTORS
Please note that We may transfer some of your personal data to Our partners and third parties indicated
below as well as receive your personal data from the third parties (for example, from social networks). We
strongly encourage you to read carefully the privacy documents of all mentioned partners as We are not
liable for the services of third parties and do not control their data usage processes.
8.1. We work with third-party service providers who provide website, application development,
hosting, maintenance, and other services for us. They may be located outside of the
EEA. These contractors may have access to, or process Personal Data on behalf of us
as part of providing those services for us on the basis of the respective Data Processing
Agreements and Partners' Privacy Policy. We limit the information provided to these
service providers to that which is reasonably necessary for them to perform their
functions.
8.2. All data transfers are performed in accordance with the highest security regulations.
Transfer of Personal Data to countries outside of the European Economic Area may be
possible only in the case when we have obtained your consent for it.
8.3. All processed data that is not stored by Us is stored exclusively in secure hosting facilities
provided by Vultr and Amazon CloudFront.
8.4. In order to make a purchase from us, you must use our third-party checkout options to
finalize and pay for your order. In-app purchases may be made only upon entering the
app store password and you are responsible for maintaining the security of such
password. Your authentication and security maintaining is subject to specific terms of the
app store and the OS of your mobile device. You should be aware of iOS' 15-minute and
Android's 30-minute window after the downloading of an Application, during which in-app
purchases may be made without inserting an in-app store password. You should also
take into account that OS 2.1 or older versions of Android mobile phones do not require
entering of the app store account password to carry out in-app purchases.
8.4.1. Google Wallet: If you choose to use Google Checkout to finalize and pay for your
order, you will provide your credit card number directly to Google Checkout.
Google's Privacy Policy will apply to the information you provide to the Google
Checkout web site.
8.4.2. Apple AppStore: If you choose to use AppStore to finalize and pay for your order,
you will provide your credit card number directly to Apple. Apple's Privacy Policy
will apply to the information you provide to Apple.
8.5. We use Google Analytics for Firebase, which allows us to collect data on the usage of
our Apps. We use your data only for the purposes of our internal analytics to improve our
Apps and we do not allow sharing of your data with other parties and their products or
services. Google Analytics for Firebase collects these data: Online Identifiers, browser
type and settings, operating system, mobile network information, cookie identifiers, IP
Address (which is anonymized before any storage takes place), crash reports, device
identifiers as well as App-Instance Identifier (a randomly generated number that identifies
a unique installation of an App for the first time). This data is collected by Google
Firebase when the User installs the App from Google Play or the App Store. We use
Firebase Analytics' own unique user ID (app.instance id), which separates one mobile
phone from another, but does not personally identify you. We are using the following
Google Analytics for Firebase features: Remote Config, Crash Reporting, Events (about
usage of our App in a pseudonymized way), Analytics in general, Firebase Cloud
Functions and Firebase Communication Manager.
8.6. We use Google and Facebook login so you can save your progress in our App(s).
Third-party social networks/platforms may provide your publicly available data to us if you
so allow.
8.7. We use Google Analytics to collect the Information in order to analyze and improve our
App(s). If you are using one of our child-directed App(s) or mixed audience App(s) and
you identified yourself as under the age of 13, the collected Information will only be used
for support for internal operations.
8.8. We use AppsFlyer for marketing analytics, which enables us to measure and analyze the
effectiveness of our marketing campaigns by understanding which marketing campaigns
contributed to the download/installation of mobile applications or such other conversion
metric (e.g. relaunch of Application) and measure and analyze certain events and actions
within Application or websites, such as in-app purchases made by Users.
8.9. We use Amplitude Analytics to analyze user behavior and understand how users are
navigating through App(s) and which features engage the most.
8.10. We use Unity Ads, Google Ads, Facebook Ads and Apple Search Ads as video ad
networks for iOS and Android Apps to attract new Users.
8.11. We use ironSource for advertising purposes, to analyze ads statistics and to attract new
Users.
8.12. We use BrainCloud to maintain and enhance our Apps.
8.13. When you link a Freecash account, we share your device identifier (IDFA/GAID) with
Almedia GmbH (Freecash.com) for reward attribution and fraud-prevention. The legal
basis for this is Art. 6 (1)(b) GDPR.
8.14. We use Gadsme to display in-game advertising within the gameplay. For this purpose,
your device identifier (IDFA / Google Advertising ID) and IP address may be processed
by Gadsme. Gadsme participates in the IAB Transparency & Consent Framework; for
Users in the EEA, the UK and Switzerland this processing is based on your consent,
which you can review or withdraw at any time via the “Privacy options” control in the
App(s). Gadsme's privacy policy is available at https://www.gadsme.com/privacy-policy/.
9. OPT-OUT
9.1. You can deactivate local notifications by changing the notification settings in accordance
with the instructions of the operating system running on the User's device.
10. APPLICATION OF THIS PRIVACY POLICY
10.1. This Privacy Policy is applicable to our website and our App(s). Our website contains
links to other websites. Once redirected to another website, this Policy is no longer
applicable.
11. ACCEPTANCE OF THESE CONDITIONS
11.1. We assume that all Users have carefully read this document and agree to its content. If
one does not agree with this Privacy Policy, they should refrain from using our website
and App(s).
12. CHANGES AND UPDATES TO OUR PRIVACY POLICY
12.1. We may update this Privacy Policy to reflect changes in our Information processing
practices. We encourage you to periodically review this page for the latest information on
our privacy practices. You will be informed about material changes to our data processing
practices with local in-app notification and you can get acquainted with the changes by
reviewing the Privacy Policy link available within the App(s).
13. CONTACT US!
13.1. If you have any questions please contact us at [email protected].
MATRYOSHKA GAMES (CY) LTD
Arch. Makariou III, 1, MITSI BUILDING 3, 6th floor, Office 611, 1065, Nicosia, Cyprus
HE 408160